Conditions

These terms and conditions apply to all purchases from Reze Design - Julie Gourier [Imprint].

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(1) This website (Reze-design.com) and/or the Services, including any related mobile applications and all offers and sales of products through the Site, is owned and operated by [Reze-Design Julie Gourier]. . These Terms and Conditions set out the conditions under which visitors or users may visit or use the Site and/or the Services and purchase products.

​(2) By accessing or using the Services, you agree to the Terms and Conditions and agree to them in a binding manner. If you do not agree to all of the terms and conditions, then you may not access the site or use the services. Please read these Terms carefully before accessing our Site or using the Services or purchasing any Products. These terms and conditions tell you who we are, how we sell products to you, how you can cancel the purchase contract and what you can do if you have any problems.

(3) You represent that you are of legal age and have the legal authority, right and freedom to enter into a binding agreement based on these Terms and to use the Services and purchase Products. If you are a minor, you must have permission from your parent or legal guardian to use the Services or purchase Products.

 

Buying

(1) The purchase of products is subject to the conditions applicable at the time.

(2) If you purchase a product: (i) you are responsible for reading the item description in its entirety before making a binding purchase, and (ii) completing an order on the Site (by completing a payment process using the “Paid for” button “order” or a similar button) may constitute a legally binding contract for the purchase of the relevant product, unless these terms and conditions provide otherwise.

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(3) By clicking on the corresponding button, you can select products from our product selection and add them to your shopping cart. Our prices are listed on the site. We reserve the right to change our prices at any time and to correct any unintentional pricing errors. These changes will not affect the price of products you have previously purchased. When you check out, you will be shown an overview of all the products you have placed in your shopping cart. The overview includes the essential features of each product as well as the total price for all products, the applicable sales tax (VAT)/value added tax (VAT) and, if applicable, shipping costs. On the payment page you also have the opportunity to check the products and quantities and, if necessary, change, remove or correct them. You can also use the editing function to identify and correct any input errors before you place your final, binding order. All delivery times stated apply from receipt of your payment of the purchase price. When you click on the “Order for a fee” button, you place a binding order to purchase the listed products at the specified price and shipping costs. To complete the ordering process using the “Order for a fee” button, you must first accept these conditions as legally binding for your order by clicking on the corresponding box.

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(4) We will then send you a confirmation of receipt of your order by email, in which your order will be listed again and which you can then print out or save using the appropriate function. Please note that this is an automatic notification that only confirms that we have received your order. It does not indicate that we have accepted your order.

​(5) The legally binding agreement for the purchase of the products is only concluded when we send you a declaration of acceptance by email or ship the products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method - and you choose this payment method for your order - in which a payment process is initiated immediately upon transmission of your order (e.g. electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). . In this case, the legally binding agreement is deemed to have been concluded when you have initiated the ordering process as described above using the “Order for a fee” button.

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(6) The purchase contract can be concluded in [German] language. After the contract has been concluded, the contract terms and conditions will be stored by us and you will then no longer have access to them.

​​Prices & Shipping costs

The prices awarded are final prices including sales tax. The amount shown at the time of the binding order applies. In addition, there are shipping costs, which depend on the shipping method and the size and weight of the goods(s) you ordered. You can find out more about the details under [Shipping costs]. We will bear the regular return shipping costs that arise if you return the goods when you exercise your right of cancellation [see below]. If you exercise your right of withdrawal, we will also refund you the shipping costs.

Payment
Payment is made upon delivery via
     - Credit card
     - PayPal

     - Klarna

     - Google Pay

     - Apple Pay

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Late payment

If you default on payment, Reze Design - Julie Gourier is entitled to demand interest on arrears amounting to 5 percentage points above the base interest rate per annum announced by the Deutsche Bundesbank for the time of the order. If Reze Design - Julie Gourier can be proven to have incurred higher damages due to the delay, Reze Design - Julie Gourier is entitled to claim this.

 

Right of retention

The customer is only authorized to exercise a right of retention to the extent that his counterclaim is based on the same contractual relationship.

 

Shipping

(1) Delivery takes place to the delivery address specified by the customer, within
  - International

(2) If force majeure (natural disasters, war, civil war, terrorist attack) makes delivery or any other service permanently impossible, Reze Design - Julie Gourier's obligation to provide performance is excluded. Amounts already paid will be refunded immediately by Reze Design - Julie Gourier.

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(3) Reze Design - Julie Gourier can also refuse the service if this requires an effort that, taking into account the content of the purchase contract and the requirements of good faith, is grossly disproportionate to the customer's interest in fulfilling the purchase contract. Amounts already paid will be refunded immediately by Reze Design - Julie Gourier.

(4) Bulky goods (parcels with a volume larger than 1 square meter) are usually delivered by a freight forwarder. Reze Design - Julie Gourier expressly points out that this product is not carried into the house.


Cheap shipping method for returns

(1) When returning the goods and accessories, please use the original packaging if possible, even if it is damaged due to an opening for functional testing.

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(2) To return the item, please use the fully stamped and addressed return label enclosed with the delivery of the goods. This is the easiest and most cost-effective shipping option. You have no obligation to use this return process. However, if you choose an unnecessarily expensive shipping method, you may be required to pay us the increased costs compared to a cheaper shipping method.

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Retention of title

Until all claims against the customer arising from the purchase contract have been settled in full, the delivered goods remain the property of Reze Design - Julie Gourier. As long as this retention of title exists, the customer may neither resell the goods nor dispose of the goods; In particular, the customer may not contractually grant third parties use of the goods.

 

Warranty rights

(1) If a product is already defective upon delivery (warranty case), Reze Design - Julie Gourier will, at the customer's discretion, replace it with a defect-free product or have it professionally repaired (subsequent performance) at the expense of Reze Design - Julie Gourier. The customer is advised that there is no warranty claim if the product had the agreed quality when the risk was transferred. There is no warranty claim in particular in the following cases:

a) in the event of damage caused to the customer through misuse or improper use,

b) in the event of damage caused by the customer's products being exposed to harmful external influences (in particular extreme temperatures, humidity, extraordinary physical or electrical stress, voltage fluctuations, lightning strikes, static electricity, fire).

​(2) Reze Design - Julie Gourier also provides no liability for a defect caused by improper repair by a service partner not authorized by the manufacturer.

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(3) If the type of supplementary performance desired by the customer (replacement delivery or repair) requires an effort which, taking into account the product price, taking into account the content of the contract and the requirements of good faith, is grossly disproportionate to the customer's interest in performance - in particular the value the purchased item is in a defect-free condition, the significance of the defect and the question must be taken into account as to whether the other type of subsequent performance can be used without significant disadvantages for the customer - the customer's claim is limited to the other type of subsequent performance. The right of Reze Design - Julie Gourier to refuse this other type of supplementary performance under the aforementioned condition remains unaffected.

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(4) In the case of repair as well as in the case of replacement delivery, the customer is obliged to send the product to the return address provided by Reze Design - Julie Gourier, stating the order number, at the expense of Reze Design - Julie Gourier. Before sending it in, the customer must remove any items he has inserted from the product. Reze Design - Julie Gourier has no obligation to inspect the product for the inclusion of such items. Reze Design - Julie Gourier is not liable for the loss of such items, unless it was readily apparent to Reze Design - Julie Gourier when the product was taken back that such an item had been inserted into the product (in which case Reze Design will inform - Julie Gourier informs the customer and holds the item ready for the customer to collect; the customer bears the costs incurred). Before sending in a product for repair or replacement, the customer must also make separate backup copies of the product's system software, applications and all data on a separate storage medium and deactivate all passwords. Liability for data loss is not taken. Likewise, after the repaired product or replacement product has been returned to the customer, it is the customer's responsibility to install the software and data and to reactivate the passwords.

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(5) If the customer sends the goods in to receive a replacement product, the return of the defective product is based on the following stipulations: If the customer was able to use the goods in a defect-free condition between delivery and return, the customer has the value of the amount withdrawn to reimburse usage. The customer must pay compensation for any loss or further deterioration of the goods that is not due to the defect, as well as for the impossibility of returning the goods in the period between delivery of the goods and the return of the goods, which is not due to the defect. The customer does not have to pay any compensation for the deterioration of the goods caused by the intended use of the goods. The obligation to pay compensation does not apply to the return of a defective product in the event of a warranty claim,

a) if the defect giving rise to withdrawal only became apparent during processing or redesign,

b) if Reze Design - Julie Gourier is responsible for the deterioration or loss or the damage would also have occurred with Reze Design - Julie Gourier,

c) if the deterioration or loss occurred on the part of the customer, even though the customer had observed the care that he usually applies in his own affairs.

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(6) The customer's liability for damages in the event of a breach of the return obligation for which the customer is responsible is based on the statutory provisions.

​(7) The customer can, at his discretion, withdraw from the contract or reduce the purchase price if the repair or replacement delivery does not result in the product being in a condition that complies with the contract within a reasonable period of time.

(8) In addition, there may also be claims against the manufacturer within the framework of a guarantee granted by the manufacturer, which are based on the corresponding guarantee conditions.

​(9) The statutory warranty of Reze Design - Julie Gourier ends two years from delivery of the goods. The deadline starts once goods are received.

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Liability

(1) In the event of slight negligence, Reze Design - Julie Gourier is only liable for the breach of essential contractual obligations and is limited to foreseeable damage. This restriction does not apply to injury to life, body or health. Reze Design - Julie Gourier is not liable for any other damage caused by slight negligence due to a defect in the purchased item.

​(2) Regardless of whether Reze Design - Julie Gourier is at fault, Reze Design - Julie Gourier's liability remains unaffected in the event of fraudulent concealment of the defect or the assumption of a guarantee. The manufacturer's warranty is a guarantee of the manufacturer and does not constitute an acceptance of a guarantee by Reze Design - Julie Gourier.

​​(3) Reze Design - Julie Gourier is also responsible for the impossibility of delivery that occurs accidentally during the delay, unless the damage would have occurred even if delivery had been made on time.

​​(4) The personal liability of the legal representatives, vicarious agents and employees of Reze Design - Julie Gourier for damage caused by them through slight negligence is excluded.

Applicable Law

The contract concluded between you and Reze Design - Julie Gourier is subject exclusively to the law of the Federal Republic of Germany, with the express exclusion of the UN Convention on Contracts for the International Sale of Goods. The mandatory regulations of the country in which you have your habitual residence remain unaffected.

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Member account

(1) In order to access and use certain areas and functions of our Site, you must first log in and create an account (“Member Account”). You must provide accurate and complete information when registering your member account.

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(2) If a person other than you accesses your member account and/or your settings, they can carry out all actions available to you, e.g. B. Make changes to your member account. We therefore strongly advise you to keep your member account login details safe. Such activities may be deemed to have been made for and on your behalf and you may be solely responsible for those activities that occur under your Member Account, whether or not expressly authorized by you, and for all damages, expenses and losses resulting therefrom. You will be liable for activities related to your Member Account in the manner described if you negligently enabled use of your Member Account by failing to take reasonable care to protect your login information.

(3) You may create and access your Member Account through a dedicated website or through a third-party platform such as Facebook (the “Social Network Account”). If you log in using a third-party platform account, you hereby grant us access to certain information about you stored in your social network account.

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(4) We may permanently or temporarily suspend or suspend your access to the Member Account, without liability to you, in order to protect us, our Site and our Services or other users, for example if you violate any provisions of these Terms or applicable law or regulation in connection with them your use of the Site or your Member Account. This may be done without notice if circumstances require immediate action; in this case we will inform you as soon as possible. In addition, we reserve the right to terminate your membership account upon two months' notice by email if, for example, we discontinue our membership account program. You can discontinue use and request deletion of your member account at any time by contacting us.

 

Links to third party websites

The Services may contain links that allow you to leave the Site. Unless otherwise stated, the Linked Sites are not under our control and we are not responsible for the contents of any Linked Site, any link contained in a Linked Site, or any changes or updates to such sites. We are not responsible for any transmissions received from any linked website. Links to third party websites are provided for informational purposes only. The fact that we have included links to other websites does not mean that we endorse their owners or their content.

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Place of jurisdiction

If, contrary to what you stated when ordering, you do not have a place of residence in the Federal Republic of Germany or if you move your place of residence abroad after conclusion of the contract or if your place of residence is not known at the time the action is filed, the place of jurisdiction for all disputes arising from and in connection with the contractual relationship is the registered office of the operator of the online shop.

 

Dispute resolution

General information requirements for alternative dispute resolution according to Article 14 Paragraph 1 ODR-VO and Section 36 VSBG (Consumer Dispute Resolution Act):

The European Commission provides a platform for online dispute resolution (OS), which you can find at this address: http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Final provisions

(1) Should individual provisions of this contract be or become wholly or partially ineffective or void, this will not affect the validity of the rest of the contract, provided that a contractual partner is not unreasonably disadvantaged as a result.

​(2) Changes or additions to this contract must be made in writing.